BayardGo Corporate FAQs

BayardGo FAQs

How do I login?

You can login during the checkout process or if you wish to access your account information or previously saved custom print products you can use the "Account" link in the top menu bar of any catalog page to access the "Login Screen".

How do I get to my account information after login?

After logging in access your account information through the pull down menu associated with your name at the top right of the page.

To get to the product catalog click the red "Continue Shopping" button next to the Powur logo to access the full catalog of products.

What do I do if I cannot log into my account?

Login problems can come from a couple of issues.

1. If you forgot your password you can retrieve or change it by using the "Forgot my password" link on the login page.

2. Please do not confuse your "Powur Back Office" account with your "Powur Outlet" account. They are totally separate accounts. Even if you have a user account for your "Powur Back Office", you must also create a separate "Powur Outlet" account to purchase items in the store.

Who can place an order?

Anyone can view the content of the Powur Outlet however to place an order you will need to create a "Powur Outlet" account and logIn using your username and password.

How do I place an order?

You can login at checkout or if you wish to access your account history or previously saved custom print products you can use the "LogIn" link in the top menu bar of any page.

After you login to your account simply click "Continue Shopping" to access the full catalog of products.

Will my account have a history of my orders?

Your account will automatically keep a list of your orders.

IMPORTANT!
When placing a customizable print order we recommend that you save each item you customize in our online designer.

Simply click the "Save" button on the bottom right of the proof review screen. This way whatever you customized will be saved for reorder or future editing.

How do I adjust the quantity of a product I wish to order?

Once you place the product you wish to order in your cart you can change the quantity by using the "Quantity" pull down menu. The quantity of any product you wish to order can be changed in the cart.

You can also remove a product from your cart completely. Your total price will automatically be adjusted for any changes made.

How will I know if a product is in stock?

If a product is not in stock or the quantity you order exceeds the stock available it will be indicated in you cart.

Please follow the onscreen instructions to lower the quantity or order the product at a later time.

How do I pay for my order?

Orders are paid for at checkout using your personal or company credit card.

How long will it take to ship my order?

Stock products such as apparel, bags and electronics usually shipped within 5 business days.
Personalized Print-on-Demand products such as business cards, postcards and flyers will usually ship within 5 to 7 business days.
Personalized Customer Print Products such as signs and magnetic products usually ship within 15 business days.

What is the transit times of my order?

Transit Times are difficult to estimate in the age of Covid19. They can vary widely by location, time of year and weather conditions.

Please use the "Tracking Number" which you will receive by email upon shipment of your order to make plains to receive your package.

BayardGo Contacts

Customer Service

Jacqueline Snow,
CSR

Phone: 570-779-9543 x306
eMail: jsnow@bayardprinting.com

Sales

Jason Aben,
Exectutive Vice President

Phone: 570-779-9543 x305
eMail: jaben@bayardprinting.com

DIgital Development

Pete Lamb,
Digital Development

Phone: 570-779-9543 x337
eMail: plamb@bayardprinting.com

Help / Contact

Have an question or an issue you need help with? Please us our Product or Technical Support Ticket system on the right.

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BayardGo Contacts

Customer Service

Sales

DIgital Development

Help / Contact